- 1) General information
- 2) Information Collected
- 3) Use of Personal Information
- 4) Network and Information Security
- 5) Updating this Policy
- 6) Authentication and Contact
- 7) CPNI
- 8) Third-Party Applications
- 9) Location-Enabled Services
We use your personal information for a variety of purposes, including, but not limited to, providing you with Services. We use your personal information to do things like: a) Process your orders; b) Protect our rights and property and those of our customers; c) Respond to legal process and emergencies; d) Develop or inform you of new products and services; e) Anonymize or aggregate personal information for various purposes like market analysis or traffic flow analysis and reporting; f) Monitor, evaluate or improve our products, Services, systems, or networks; and g) Customize or personalize your experience with our Services.
We maintain a variety of physical, electronic, and procedural safeguards. These safeguards help protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Be sure to use a strong password to access your information on EvolveCellular.com, if available, and not a password that you use for other services.
We may change this Policy at any time. When we change the Policy we will give notice by changing the date it was last updated or as required by law.
If applicable, you (the account holder) may password protect your account information by establishing a personal identification number ("PIN"). You may also set a backup security question and answer in the event you forget your PIN. You agree to protect your PIN, passwords, and other account access credentials like your backup security question from loss or disclosure. You further agree that Evolve Cellular may, in our sole discretion, treat any person who presents your credentials that we deem sufficient for account access as you or an authorized user on the account for disclosure of information or changes in Service. You agree that we may contact you for Service-related reasons through the contact information that you provide, through the Services or Devices to which you subscribe, or through other available means, including text message, email, fax, recorded message, mobile, residential or business phone, or mail.
As we provide telecommunications products and Services to you (the account holder), we develop information about the quantity, technical configuration, type, location, and destination of telecommunications products and Services you use, as well as some other information found on your bill ("CPNI", "Customer Proprietary Network Information"). Under federal law, you have the right and we have a duty to protect the confidentiality of your CPNI. For example, we may implement safeguards that are designed to protect your CPNI, including authentication procedures when you contact us. For some accounts with a dedicated Evolve Cellular representative, we may rely on contacting your pre-established point of contact as the standard authentication measure.
Last updated: May 31, 2016